The Locala Community TB service is a Nurse led service which provides high quality care and support to people and their families suffering from TB. The service works closely with secondary care and third sector organisations to deliver a streamless service. We aim to limit the spread of TB within the local community and reduce transmission of infection by screening, diagnosing, and treating people promptly. The service provides public awareness in different venues, educating people about this preventable disease and enabling the public to recognise the symptoms of TB, breaking the stigma that TB has within the community.
We care for all ages who may be suffering from active or latent TB
The management of TB patients is provided in both the community and the acute setting.
The scope of the service is as follows:
The majority of patients seen by the TB Service speak English as an additional language and so they have kept their patient feedback survey really simple and as user friendly as possible by using emoji’s!
Locala respects the privacy of our patients and their carers and is committed to listening to a diverse population. Therefore our surveys are anonymous and include equality and diversity questions for monitoring purposes only.
Patients left some of the comments below:
" I had a great time having my TB test.The staff are very lovely, patient and welcoming.They did a great job. " - September 2022
" Friendly Nurses " - September 2022
" Brilliant Nurses, the best ever " - September 2022
The service received 250 responses of feedback in 2023/24 – 99% very good or good response rate.
“I recently visited your clinic to get a TB test and I wanted to take a moment to express my gratitude for the wonderful care I received from your staff. In particular, I would like to extend my thanks to Nurse who administered my TB test. Not only was she extremely professional and knowledgeable, but [he/she] also made me feel at ease during the procedure. She answered all of my questions and provided me with clear instructions on what to do next. The care and attention I received from nurse was truly exceptional, and I am grateful to have had such a positive experience at your clinic. Thank you for that all you do to provide high-quality care to your patients” - June 2023.
The TB Team is made up of Specialist Nurses and Clinical Support Administrators;
Jayne Burnett - TB Nurse Specialist
Deborah Howgate - TB Nurse Specialist
Lynne Woolven - TB Nurse
Chantelle Lashington - TB Nurse
Elesha Minnia - TB Nurse
Oluwatobi Oyeyode - Health Care Support Worker
Jackie Flanagan - TB Admin
Odelle Whitehead - TB Admin
Fatima Patel - TB Admin